Privacy Policy

We take your privacy seriously, and this statement explains how we handle your personal data when you use our services or visit our website.

What information do we collect?

Depending on how we interact with you and the different products we offer, we may collect the following types of data:

  • Contact information, such as name, address, telephone number and email address.

  • Transaction data, including credit/debit card number, payment method, and purchase history.

  • Communications between you and us, including email communications.

  • Anonymized digital information, such as browsing data, data traffic, booking history, social media behavior, and usage patterns.

  • Health data, including information about allergies, illnesses or disabilities.

How do we collect your information?

  • Direct communication: You provide us with most of the information directly when you interact with us.

  • From our partners: We may receive data from our partners when you book trips through their platforms.

  • Electronic methods: We collect data from our website and digital platforms using tools such as Google Analytics and Google Ads, which use cookies to record anonymized data.

Why do we use your data?

We process your personal data for the following reasons:

  • Trip design and booking: We use the information to design trips, process and confirm your bookings, and assess health concerns during activities and trips.

  • For a successful trip: We use the data to fulfill our contract with you, provide necessary information and ensure that your trip is comfortable and good.

  • Research and development: Anonymized data helps us improve our services, website, products and knowledge.

  • Marketing: We may use anonymized data to customize online marketing and improve communication with relevant customers.

Who do we share your data with?

We only share necessary information with:

  • Partners: To optimize the trip, we may provide necessary information to partners who help us with booking and organization.

  • Our staff: Necessary information is shared with our staff to ensure a successful trip.

  • Third-party software: We use trusted software providers to organize the trip, such as booking systems, payment platforms and email.

How long do we store your information?

We only store your data for as long as necessary to fulfill the purpose of data collection.

  • Activity booking and ensuring a successful trip: We store data from the time of booking until 4 months after the trip has ended.

  • Re-booking: We may store data longer if you wish to keep your data for your next trip, and you have consented to this.

  • Legislation: We store all data required by Norwegian law, such as the Accounting Act.

  • Complaints/claims: We may also store data for three years after the trip has ended, if necessary to process any complaints or claims.

Cookies and analytics

We use cookies on our website to store preferences and information about your visit. Analysis of anonymized data helps us improve the website over time.

Your rights

You have the right to access, change or delete your data. Please contact us if you have any questions or need more information:


Rampen AS
8014 Bodo
Organization number: 928 047 466

hello@rampen.com
+47 75 57 74 77

Thank you for choosing Rampen as your tour partner!